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Presence feature is only for RingCentral numbers. Hoping to add external numbers to show on phone's screen for Presence. Or if possible, speed dial numbers can be added to show in phone's screen.
This is a critical feature of a phone system that less tech savvy user absolutely need.
This needs to be added stat. The fact that other obsolete on-premise solutions have this feature, while a hosted cloud solution does not, boggles the mind. How do other businesses on RingCentral provision staff's phone systems with the appropriate configuration? I represent a company of 18 end users and I can only image the nightmare larger companies have with standardizing a configuration for their entire staff. Perhaps I am too controlling when it comes to what is displayed on our staff's phone dss keys. Anyhow cheers!
Customer also requested this feature other Provider can do this
That's a pretty weak feature of the system. I hope it's added soon. Systems 25 years old have that ability. This is not progress.