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Status Already exists
Created by Guest
Created on Feb 8, 2021

Custom Dashboards with user reporting

It would be great to have custom dashboards so that we can have a User Group manager see analytics of just the users within his group

Product Line RingCentral Analytics
  • Admin
    Pratibha Pandit
    Reply
    |
    Feb 23, 2022

    Dear Customer,

    Thank you for your feedback. Your need has been addressed.

    We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. In LOB we have also built in data visiblity controls where a user group manager can only see data for their user group.

    Learn more about LOB Analytics here:

    Refer User Guide

    Watch Video Tutorials


    -RingCentral Analytics Team