Upload custom fax coversheets using the "Templates" management feature.

Templates management already allows for changing between various preset fax cover sheets and then applying those settings to multiple users. However, for organizations like ours that have legal obligations to include sensitive material notices on all outbound messaging, these defaults do not include the necessary wording.

The RingCentral Softphone app allows users to manually upload custom coversheets on an individual basis, but this leaves the decision to individual oversight and relies on an application that is being retired in favor of the desktop app.

For organizations that have these constraints on their communication, such as financial institutions or medical providers, the ability to deploy custom cover-sheets at an administrative level would greatly improve their ability to incorporate RingCentral's desktop app as a one-stop communications solution.