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Status Under review
Created by David Scott
Created on Feb 9, 2021

Upload custom fax coversheets using the "Templates" management feature.

Templates management already allows for changing between various preset fax cover sheets and then applying those settings to multiple users. However, for organizations like ours that have legal obligations to include sensitive material notices on all outbound messaging, these defaults do not include the necessary wording.


The RingCentral Softphone app allows users to manually upload custom coversheets on an individual basis, but this leaves the decision to individual oversight and relies on an application that is being retired in favor of the desktop app.


For organizations that have these constraints on their communication, such as financial institutions or medical providers, the ability to deploy custom cover-sheets at an administrative level would greatly improve their ability to incorporate RingCentral's desktop app as a one-stop communications solution.

2 MERGED

unprofessional looking format on fax cover page

Merged
appearance of fax number on header of cover page not cohesive. even after changing style of coverpage. Very unprofessional looking
Guest about 1 year ago in RingCentral Admin Portal 0 Under review
3 MERGED

universal coversheet for all users when using the email to fax feature

Merged
universal coversheet for all users when using the email to fax feature this is useful because my staff use the email to fax feature. i need to email them a copy of the company coversheet. it would be nice when using the email to fax feature, and i...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review
2 MERGED

Allow the ability to change phone number on Coversheet to personal

Merged
Please allow users to enter their own personal office phone number to the coversheet. Currently it can only be a RingCentral number.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review
2 MERGED

Change Fax Number on Coversheet

Merged
It would be nice if we can change fax number on the coversheet. There is an option to change it using RingCenral Desktop Phone App but not on mobile app and Admin Portal. It's easier if all users can have the dedicated fax number to show as outbou...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review