RELATED IDEAS
Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )
Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end users to use the RC App or RC Phone App walking them through adding the custom cover page, and using the application to send faxes.
We'd prefer to use SMTP / email to send out faxes, but then it reverts to using the templates provided by RingCentral. Currently it is 'Contempo' but it does not include a disclaimer.
This is VERY important to our organization!
Thank you,
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- +77
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Ability to add a custom fax cover sheet for the entire organization and enforce that it's used with faxes
We would like 1. the ability to add a custom fax cover sheet for our entire organization to use 2. Enforce that this is the only cover sheet our users can choose. At this point we have to send out lots of emails how to set up our custom cover shee...
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Custom Fax Cover Page in the desktop/web app/etc. and let us set it as default for all users
Basically, the phone app lets you create custom fax cover pages and upload them. However it's only usable in the phone app (Note: not the android // iphone app just the ringcentral phone app). Please spread this functionality to other platforms an...
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Ability to customize fax cover page
As a healthcare organization, it is very important for us to have the ability to customize the cover page of our faxes for each fax we send out, such as specifying things like ATTN TO and so far we do not have a way to make those modifications wit...
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Planned
We would like to automate this manual process and have the information autofilled with the user's information. Disclaimer in the fax cover sheet is a must as well.
Thank you,
James
Center for Sight Las Vegas - request to have this feature added.
Same use case for Office@Hand account UID 250646106. $MRR 28,373.85.
Needing to be able to implement custom fax cover page providing a disclaimer.
We are in need of this feature as well
We are also in need of this as well. Does this inability break the SLA?
This is vital for healthcare businesses. Please implement this as soon as possible!
I am adding to this chain of posts regarding the compliance issues that we are facing in healthcare companies, due to the inability to establish a standard Fax cover sheet for all of our RingCentral users. We operate across multiple locations, but we have our medical records department centralized in our main office. It is a violation of company compliance policy and regulatory guidelines to use the kind of workarounds being suggested. This needs to be a standard part of configuration at the time of onboarding your new clients to RingCentral.
This is so vital for your healthcare companies. Sure there is the workaround to do it for each user, but nobody has the time for that and trying to show staff how to do it is not gonna work either. Hope this gets implemented soon so we can utilize it company wide!
To those following this thread who absolutely can't use this system without their legal approved notice, I've gotten around that via an Exchange Online rule that forces emails destined for domain rcfax.com to have that as a footer (and to use TLS). It is UGLY on the fax, but it does get there.
Jumping on the bandwagon here. We can't really use this feature until we can get the disclaimer forced
It's disappointing that this has been pushed out for "future consideration." The ability to have a company-wide cover page should be a basic feature of any network fax system. The app should not have been designed without this feature in the first place, and it should be added as soon as possible.
Hi All, apologies for my mistake. I will coordinate this with one of our Product Managers. I'll put back the status of this idea to "planned." I appreciate your patience in this matter.
RC dev team again showing how completely inept they are, this has certainly NOT been implemented. For whatever reason they decided to lump this idea with another idea that is really not related at all so now this one shows implemented. Please post and let them know that it is certainly not implemented as the OP and followers have suggested it be done.
One of the ideas was closed was to assigned custom cover sheets to users
with extensions, i do not see where this has been implemented?
I don't see that it's been implemented either.
Yeah, not sure why this is marked as implemented when it clearly is not. The desktop instructions do not show any way to select your custom cover page. A feature which in the phone app is available and shown in the instructions. We are asking for that feature to be implemented in the desktop app so that we don't need to have the desktop and phone app installed.
Hi all!
The feature for custom fax cover page is now available.
Check this link to learn more https://support.ringcentral.com/mvp/fax/setting-up-fax-cover-page.html. Thank you!
combine with https://ideas.ringcentral.com/ideas/DPW-I-35
We need a custom fax cover page!!!!!
We were able to add our Custom Fax Cover, back in 2018.
But now No, that feature is no longer available. That is so unprofessional for all Financial Services NOT to have their Broker Dealers' information and Disclaimer Page.
FINRA and SIPC are requirements for Financial Industries.