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Status Under review
Categories RingCentral Admin Portal
Created by Guest
Created on Feb 10, 2021

RELATED IDEAS

Give administrators the ability to report on text messaging (number sent/received, and even view the text)

I need to be able to confirm remote employee activity - #of text sent / received / time of day ( and even the content of those text ).

  • Post comment
  • Lilly Knight
    Reply
    |     Sep 27, 2023

    Admins should be able to view incoming and outgoing messages for quality and compliance purposes.

  • Catherine Longo
    Reply
    |     Mar 1, 2022

    We need to allow our admin to review text messaging via a report for at least text going out but 2 way would be nice.

  • Matt S
    Reply
    |     Jul 16, 2021

    pleeeeease allow us to see text reports the same as call reports/recordings

1 MERGED

Reports: ability to see call and text activity by phone number

Merged
Give the ability to run a report that will show the phone call, video, text, and fax for a given phone number.
Guest over 2 years ago in RingCentral Analytics 0 Under review
1 MERGED

Create Reports for Text Message use

Merged
We would like to be able to report on the text message usage for our users
Guest almost 2 years ago in RingCentral Analytics 0 Under review