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Status Under review
Categories Hardware
Created by Susan Pieroni
Created on Feb 11, 2021

Polycom Phones - Control Forwarding

We have the forwarding feature enabled for our Polycom phones and would like the ability to see if forwarding is enabled on the RingCenral Admin Portal. It would also be ideal if the forwarding could be controlled as well.

1 MERGED

Fix Forwarding from physical phones

Merged
When someone initiates a call forward from their physical phone instead of using the web it causes call queues to be forwarded. RC needs to do more like Mitel had where initiating a call forward from a RC supported phone initiates the call forward...
Travis Hill 5 months ago in RingCentral Phone 0 Under review