Skip to Main Content
Status Implemented
Created by Susan Pieroni
Created on Feb 11, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4791 An overview, within the User Settings, of all group memberships..

Member Lists Merged

I would be helpful to have member lists for the same members that are in multiple ring groups. We have several ring groups that perform different routing depending on day of the week, time of day, etc. These ring groups will always have the same members. On previous phone systems I was able to create member lists and add the member list to hunt groups. This feature allowed for updating members once as opposed to updating each ring group individually as is with RingCentral.

  • Susan Pieroni
    Sep 26, 2022

    Good morning,

    My idea is completely different than the idea that you merged this with. My idea is to create member lists to be used in multiple ring groups not displaying which group users belong to.

    Please unmerge this idea.

    Thank you,

    Susan M. Pieroni
    IT Manager
    Bernardi Auto Group
    (P): 508-766-2405 (F): 508-766-2405
    susan.pieroni@bernardiauto.com
    The preceding e-mail message (including any attachments) contains information that may be confidential, may be protected by applicable privileges, or may constitute non-public information. It is intended to be conveyed only to the designated recipient(s) named above. If you are not an intended recipient of this message, please notify the sender by replying to this message and then delete all copies of it from your computer system. Any use, dissemination, distribution, or reproduction of this message by unintended recipients is not authorized and may be unlawful.

13 MERGED

View queue membership by user

Merged
Adding the ability to view a user's queue membership by viewing the user profile in the admin portal. Rather then go to each queue and seeing if the user is a manager or a member. It would also be nice if we could assign a user to a queue in their...
Martin Ruiz 10 months ago in RingCentral Admin Portal 1 Implemented