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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3873 Silence ringing while on an active call.
silence incoming calls for desktop app for a specific user
This is a HUGE pain point in our organization as well. To the point we are considering leaving. It is extremely disruptive. I would love to see this fixed.
...and if you are in a Ringcentral meeting using computer audio