RELATED IDEAS
Consistency when Copying Call queue
When creating a new call queue, if you use the "Copy Settings from" setting there is an inconstancy with how the system copies settings over.
In the Group settings of the new call queue > "Messages & notifications"
The settings for
"After hours" and "Business Hours" copy across differently
In the Template Group, Both areas have "This call queue" selected
The "Business hours" section copies over as expected as "This call queue."
However the "After Hours" section does not, it copies it over as "Specific extension: Template call queue"
This should copy over the same way in both areas. ("This call queue")
This would simplify using templates for call queues. and make sure that voicemails are not lost.
