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Status Planned
Created by Guest
Created on Feb 15, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-141 Text from the same main user number.

Allow all users to text/fax as the main/operator line Merged

It would be ideal to have all employees be able to text as the main company phone number, instead of their direct line, so that clients will have a singular point of contact for texting rather than multiple text phone numbers. This will solve the problem of clients texting the wrong person/number and prevent messages from being lost if the recipient does not follow forwarding protocols or is out of the office. This applies for fax number as well.