Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


could I ask for a feature request - presence function is only really of any use if it actually shows the status of a users line all of the time, not just if they received a call directly. At the moment it seems that if an extension is ringing as part of a ring group this is not shown in presensce and perhaps more importantly, if the call has been answered by a member of a ring group their extension does not show as in use - this does not allow the visibility that presence is required for.

  • Bruno Ponsart
  • Feb 17 2021
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