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Status Under review
Created by Guest
Created on Feb 17, 2021

Samsung Galaxy Buds+ wireless

Customer is using the Samsung Galaxy Buds+ wireless headset on the RingCentral app. But there are times that it's not working properly. As per Gregory "I can hear the person but they can't here me. Sometimes, I can't hear the person at all."

Please check the settings for the said headset with RingCentral Settings or if we can do an update with Samsung Galaxy Buds to avoid this issue.

  • Ronald Piontek
    Mar 17, 2022

    Please update the system to support Galaxy Buds Live. Samsung is a leader in the wireless industry and need to be able to access the Ring Central platform. Thank you.

  • Gregory Dover
    Feb 17, 2021

    Galaxy Buds are very prevalent in the marketplace. Additionally, Samsung is the top mobile phone maker outside of Apple. It makes sense to add the Galaxy Buds+ headset to the RingCentral App.