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Status Already exists
Created by Heidi Holle-Wiliams
Created on Feb 19, 2021

add a "ding" for text

When we use the text feature to text each other in the office, there is no audio "ding" notifying a user that they have a text. This makes the feature untimely as a result because the person receiving the message often doesn't notice it.

  • Jennifer Del Rosario
    Jun 25, 2021

    Hello Heidi,

    We do have a notification for SMS. Make sure that the Direct Message does have a tone.

    Please see the screenshot below. Thank you!