RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-56 Admin: change users (DND, available, offline) in call queue.
Admin Control of Log in/Log out in Call Queue Merged
Have admin be able to force staff to "Log in/Log out" in a call queue. Would like the user to remain in the queue but only have them answer calls when really needed.
