RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-242 The Ability to Use the Prompts Library on Extensions (not just IVRs).
Access Prompt Library from Greetings too, not just IVR menu Merged
Product suggestion: have the prompt library available to all assets of the admin portal phone system, not just the IVR menu!
And not just the Greetings - ANY time that there's a menu option for 'Custom' - the option of the Prompts Library should be there.