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Status Under review
Categories RingCentral Phone
Created by Brian Bronstein
Created on Feb 23, 2021

Call monitor join prior to connection (while ringing)

Have had many users ask about this as they often miss opening portion of calls they are monitoring because they try to connect with *80 and are told the call hasnt connected yet. They try again and find out they missed the introductions etc. Was advised by support today that this is not a current feature and to suggest it here.

Thank you.