Skip to Main Content
Status Under review
Created by Guest
Created on Feb 24, 2021

Add custom hold music in Auto receptionist.

Most firms have hold music when you call the office mainline.

and are put on hold. And not just for direct ext numbers.

  • Arlene Peterson
    Sep 19, 2022

    My request was merged with this one, but it's not really the same. We have custom hold music but the volume is so loud and we cannot lower it in RingCentral. I have to download the music, edit it using another program to lower volume and then upload it again. This is a lot every time I change music.


Allow on hold music volume changes in custom music field

We use custom music which we purchase for our on hold music. The MP3s are usually loud. Please allow us to change volume levels within the RingCentral program.
Arlene Peterson about 1 year ago in RingCentral Admin Portal 0 Under review