My request was merged with this one, but it's not really the same. We have custom hold music but the volume is so loud and we cannot lower it in RingCentral. I have to download the music, edit it using another program to lower volume and then upload it again. This is a lot every time I change music.
Allow on hold music volume changes in custom music field
Merged
We use custom music which we purchase for our on hold music. The MP3s are usually loud. Please allow us to change volume levels within the RingCentral program.
My request was merged with this one, but it's not really the same. We have custom hold music but the volume is so loud and we cannot lower it in RingCentral. I have to download the music, edit it using another program to lower volume and then upload it again. This is a lot every time I change music.