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Status Under review
Created by Joey Garcia
Created on Feb 27, 2021

Add start Audio Conference to the RingCentral Unified App from RingCentral Phone App

The RingCentral Phone app has a button where you can start an Audio Conference. It would be very useful if this button/feature were added to the RingCentral Unified app.

It would also be useful to be able to manage the Audio Conference directly from the RingCentral Unified App. The admin can control the audio conference by being able to mute the callers or disconnect the caller from within the app.

Would also be great if you can transfer a call into a audio conference as well and then add additional calls into the audio conference.

  • Craig Rhinehart
    Mar 10, 2022

    My suggestion ( could perhaps be merged with this one.

  • Craig Rhinehart
    Mar 10, 2022

    Agree. Sometimes a conference call is all that is needed -- it's not always necessary to do a video conference. The conference call information is deeply hidden under "Extension Settings" | <open Web page> | Phones & Numbers | Conference. Wow! That is a LOT harder that it should be. I need quick access to that information. It should be maybe one level off the main menu.

    I think "Video" should be replaced with "Meetings" or "Meet" Meetings (or Meet) could have "Video" and "Voice" sub-items.

  • Adalarasu Selvapandiyan
    Aug 2, 2021

    Adding a conference button in the Desktop app would help the host and participants just type the code to enter the call without any hurdle.


Change the "Video" section name to be "Meetings"

We do lots of meetings that don't involve video (cameras). I think "Meetings" or "Meet" would be a much more appropriate section name than "Video". See the attached image for a mockup and comparison.
Craig Rhinehart 11 months ago in RingCentral Video 2 Under review