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Status Planned
Created by Scott Walker
Created on Mar 1, 2021

New RingCentral App - See Other Numbers When Searching for Someone

The old RingCentral softphone app had a feature where you could see other numbers entered into the user profile in RingCentral when you searched for someone in the phone app. This allowed for you to put in Mobile numbers along with RingCentral numbers and see those in searching the public address list within the app. The new RingCentral app does not do the same.
I created a video and will attach it to better explain what I am talking about.

Product Line RingCentral App
  • Admin
    Becky Hensley
    Mar 3, 2021

    Scott, thanks for your patience as we worked with the Product Team to learn more about your idea.
    This is a known feature gap that the team is working on.
    Thanks for all the details!

  • Admin
    Becky Hensley
    Mar 1, 2021

    Thanks, Scott! We'll check into this with the Product Team.
    More soon!