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Status Planned
Created by Guest
Created on Mar 4, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1008 Ability to Change Default Outgoing SMS Caller ID.

Text ID Merged

Be able to default to the main number instead of the direct line for SMS, and being able to change it for all users within the company.

  • Troy Freet
    Mar 25, 2022

    Additionally it would be helpful to turn off texting from individual number but allow texting from the main company number. According to support, they can completely disable texting for a USER but not by phone number.

  • Paula Rios
    Jan 17, 2022

    This feature would help a lot since we would be able to text patients through our main number and not random numbers that patients don't recognize.

  • Mikayla Daughtry
    Oct 25, 2021

    this would really save us a lot of money. we currently use another company for this, and they are very expensive. we would be really pleased if Ring Central would start using this feature.

  • Enzo Mastromarco
    Aug 23, 2021

    also need ability to have company SMS be directed to certain user and/or email