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Status Under review
Categories RingCentral Phone
Created by Elyse Watts
Created on Mar 5, 2021

Granular User Management Permissions

I would like to see more granular controls in the user admininstration permission group under "Roles", so that we can remove specific abilities such as adding and deleting users, but still give certain staff the ability to access user settings such as call handling, and to apply user templates.

  • Nick Rowland Corp
    Feb 25, 2022

    I have been wanting this for quite some time. As a Telecom Engineer, I want to delegate certain admin tasks to my service desk, but not give them permissions to screw up anything important that they shouldn't mess with.