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Status Under review
Created by Guest
Created on Mar 7, 2021

Add a feature to flag or blacklist a text message containing spam or Phishing scam

I received these texts that contain phishing scam:


From:

(833) 705-1026

Received:

Saturday, March 06, 2021 at 12:59 PM

Message:

Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at: http://m5xr.dmvusa.online/r/zPRb4SH

  • Jeff Stewart
    Jun 16, 2021

    When an email notification for a spam text is sent to a user's inbox, users often mark the email notification as spam, even though the email notification is legitimate. This can lead to notification emails for legitimate texts being blocked. A notification email should include a way to report the originating text message as spam or block the sending number, so users don't mark the notification email itself as spam.

1 MERGED

Preventive measure to avoid fraudulent/phishing text messages

Merged
Preventive measure to avoid numerous fraudulent/phishing text messages, that's affecting users being blocked from sending legitimate SMS
Wilhelmina Regal 12 months ago in RingCentral Web/Desktop App 0 Under review