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Status Under review
Created by Guest
Created on Mar 8, 2021

Increasing Ring Group Numbers Beyond 30

My account requires Ring Groups on users due to directing calls to users based on zip codes. My team is getting larger but cannot go past 30 on the ring groups. Also we cannot use simultaneous as we use an outside provider for answering services. Would be helpful if a ring group can go beyond the maximum of 30

  • Lisa Rogers
    Oct 21, 2021

    I would suggest that 50 would be valuable. We currently have to separate one team into two groups and rotate the ring order to balance the demand/workload.