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Status Already exists
Created by Guest
Created on Mar 8, 2021

Retrieve faxes in the past

Healthcare company has to have HIPAA compliance and viewing faxes from email isn't an option. We have to go in RingCentral portal to view the attachments. As the result, all the past faxes (probably the past 2-3 years) need to be saved somewhere on the server to be able to retrieve it if necessary.

  • Admin
    Becky Hensley
    May 11, 2021

    We recommend using the Archiver to assist with hanging onto past faxes.
    You can learn more here: https://www.ringcentral.com/apps/ringcentral-archiver