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Healthcare company has to have HIPAA compliance and viewing faxes from email isn't an option. We have to go in RingCentral portal to view the attachments. As the result, all the past faxes (probably the past 2-3 years) need to be saved somewhere on the server to be able to retrieve it if necessary.
We recommend using the Archiver to assist with hanging onto past faxes.
You can learn more here: https://www.ringcentral.com/apps/ringcentral-archiver