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Status Under review
Created by Kyle Workman
Created on Mar 10, 2021

List Queue lines as "Queues" on the app rather than "Direct"

Currently on dropdown menu in RingCentral App, where you select which number to call from, both your personal line and any call queues you are in appear as "Direct". Could the Call Queue lines appear as "Queue" to help users differentiate their number from that of the Queue number.