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Status Under review
Created by Evan Westphal
Created on Mar 10, 2021

Queue management needs alphabetical/sortable order

We use the new call queue management portal so managers/admins can toggle users queue status off/on. The portal seems to display users in the order they were added, not in an alphabetical or numerical order by extension. This makes it very difficult to locate the user in the list.

It would be very helpful if the users could be sorted by name and extension, or if at least the default display was in alphabetical order by user name.