Skip to Main Content
Status Under review
Created by Guest
Created on Mar 10, 2021

Customize Voicemail Notifications

For RingCentral Office accounts with HIPAA enabled, the voicemail notifications that come through email contain caller ID name and the phone number.

For additional security and privacy, there should be an option to strip the caller ID information and/or the caller's number from the email notification for voicemails.

This control should be managed by the admin and be applied either account-wide or at the user level.