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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-734 When using RingCentral Video, make phone DND.
The Ringcentral app should pick up that you are in a Ringcentral meeting using the computer audio and not ring through the computer speakers letting everyone know you have an incoming call.
This is a HUGE pain point in our organization as well. To the point we are considering leaving. It is extremely disruptive. I would love to see this fixed.