Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-56 Admin: change users (DND, available, offline).

Allow Admins to set other users to DND Merged

If there is an admin of a group and one of the users walks away and forgets to put DND there should be a way for the admin of the group or any admin to go in and set them to DND. The way our system is set up it will deem them the most inactive and ring twice to that person before anyone else. If the admin knows they are away it would be very helpful for them to be able to mark them as DND so that it skips them in the ring que.

  • Guest
  • Mar 15 2021
  • Under Consideration