Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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allow user to keep the forwarding number when a custom answering template saved


Admin can set up custom answering rules with forwarding number for single user

When admin set this custom answering rules as a call handling template, the system can only keep the behavior but not the forwarding number.


system can keep both the behavior and the forwarding number when admin setting or saving call handling template, and the template with forwarding number may apply to one or more users.

  • Sugar Lam
  • Mar 17 2021
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