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Status Implemented
Created by Guest
Created on Mar 17, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.

Create an option for a Desk phone to ring before app Merged

At the moment you are set up that if we receive a call the call que would go to the app first and then a desk phone. I would like the option to ring the desk phone first and if no answer to then ring the app.