RELATED IDEAS
Enable replying to the tasks
I am sorry to say but you have made my work life miserable by making your incomplete app mandatory to me. You should not have launched a new app without solving the errors in it.
First I was not able to sort my teams in folders, which is now solved, and thank you for that, secondly, there is a character limit on the tasks, please remove the limit, I can't reply to the tasks. Tasks should be visible all the time, minimal clicks and scrolls should be required to reach anywhere. Keep it simple like before. Don't complicate things. PLEASE!
Just bring all the features into the new app that we had in the classic app or give users the option to use the classic app until you perfect your new app.
7
MERGED
1
MERGED
5
MERGED
Tasks - Mobile app features that are missing from PC and web app.
I believe that the pc app and the web based app should have the same features. The Mobile app lets you reply to individual tasks but the PC and Web base does not. This feature is a must if using tasks unless you want to make a new team for each task.
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Implemented
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MERGED
Like the tasks so far but, the task description/notes textbox isn't resizable?! 2 lines of text is all we get?
Task replies are now live as of version 21.2.10, released last week on 4/14/2021!
Thanks, Zipher Lin! We've merged all the ideas to keep the votes and ideas together!
We hear you, Jennifer!
We're on track with this feature and will update this idea when we have confirmation that it has gone live.
Stay tuned.
Our team agrees with Matthew Plummer's sentiment. The new app feels like a step backward as it lacks features of the old app. The reply to task feature is very important to us for internal task and bug tracking. Many have resisted upgrading just for this reason alone. Without the ability to reply to asks in the same thread, posts to different tasks merge and become chaotic.
The following two ideas are similar to this one.
CUSTCOM-I-1769
CUSTCOM-I-1785
Matthew, we understand. We would recommend reaching out to your Account Manager to delay your transition until this feature has been implemented.
We're happy to facilitate - please reach out at Community.Support@RingCentral.com.
I continue to receive "warnings" that the old app will be disabled soon. How can you do that without the new app being complete? Our organization might have to switch over to Microsoft Teams if you force a conversion to an app that isn't complete yet.
This is planned for Q2 - please standby! We'll share updates here!