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Status Already exists
Created by Guest
Created on Mar 19, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1062 Save faxes longer than 30 days.

Retrieve archived faxes Merged

Currently you can only retrieve faxes that are 30 days old. Faxes as old as 1 year are available to view in your call long but you can't download the actual fax document that was sent. If you need to verify with someone what was sent, the confirmation email isn't going to be enough because it doesn't contain the documents that were sent. Being able to retrieve a fax document that was sent more than 30 days ago would be helpful.