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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Mar 24, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3454 Add condition to custom call handling: internal vs. external calls.

Allow Intraoffice Calls After Hours Merged

Our office hours are 8-5. During those times, our employees can call/ring each other and talk. However, if it is before we open or after we close, when they call each other, it follows the after-hours rules. I would like to propose adding an option where if a call is coming from another user, it will always ring (or being able to set custom times for intraoffice calls that are different than the open hours)