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Status Planned
Created by Guest
Created on Mar 25, 2021

Auto reply SMS to missed calls

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.

  • Phong Vu
    Nov 8, 2022

    Hi all,

    I just want to let you know that the RingCentral Labs team just published an Auto-Reply SMS add-in for the RC app. Install, setup and enjoy.

  • Ronda Tappan
    Sep 15, 2022

    We need this feature. Your competitors are doing this and this is needed customers who are expecting a reply. Knowing someone can get a response even though I on the other line with another client.

  • Ceno Carson
    Sep 13, 2022

    Anyone know if they at least have an app that integrates to auto-reply?

  • Ceno Carson
    Sep 13, 2022

    Has this seriously still not been figured out by Ring central?? Most businesses need auto-text respond to secure a customer. Shouldn't be that hard to figure out.

  • Wilcox Nursery
    Jul 12, 2022

    We need this for our business. Have been trying to figure out a way around it by forwarding calls to another number that can generate auto response texts, but can't figure it out. We will also leave if we can't figure this out through Ring Central.

  • Godfrey Mubiru
    Jan 18, 2022

    Please figure this out and deploy it. You can do it.

  • Dan Fryer
    Jan 9, 2022

    We would absolutely consider leaving if we find this available somewhere else

  • Guest
    Oct 7, 2021

    I would leave Ring central if another service offered this

  • Cathy Okumura
    Sep 13, 2021

    If I find another phone service that has this capability, I would leave Ring Central.


Send a SMS to all missing calls

a missing call for a business means a missing income opportunityIt would be nice to send a SMS to all missing caller with a customizable text (like a website of our business for direct booking)
Guest almost 2 years ago in RingCentral Phone 0 Planned

Instant Response when a call is missed feature

there are many times with business and shopping companys in a comoetite marketplace that the customer wants instant gratification, if we miss a call we can generate and autoresponse
Guest about 2 years ago in RingCentral Web/Desktop App 1 Planned

Auto-SMS for miscalls - feature request

Hi Team. Pls include the feature to send auto- SMS for missed calls on your next release. It's always important to stay connected with our clients by an means. Hope you understand it. Regards, Ben
Ben Na 12 months ago in RingCentral Phone 0 Planned

Automated Text Response for Missed Calls

We've seen market research that businesses have saved thousands of dollars a month through automated missed call text responses by getting bookings and closings from people they otherwise would've missed. We own a gym and having an avenue to say "...
Front Desk about 1 year ago in RingCentral Admin Portal 0 Planned

Instant response (via SMS) when a call is missed

Instant response helps reduce the risk that your customers might call someone else when you can't answer. When you miss a call from a new contact, Grasshopper can send them a pre-written, automatic text response from you. They can text you back wi...
Guest almost 2 years ago in RingCentral Phone 0 Planned

SMS Automation - Missed Calls

I have asked about this option in the past. Are there any plans where user extensions can automatically flash a call back via text messaging on a missed call? We have been using Phonewagon as a work around but would like to keep it all unison on 1...
Guest over 1 year ago in RingCentral Phone 2 Planned

Missed Call Text

We would like the phone system to be able to automatically send a text message to calls that we have missed.
Mary Fernandez 7 months ago in RingCentral Phone 0 Planned

Send automatic SMS if call is missed

It helps to make client more respected or you can include in message other important information so that you could automatically redirect lead/client.
Dan Kost about 2 months ago in RingCentral Phone 0 Planned