This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.
Only a small subset of our users will ever use the desktop app or mobile app. We would like to see the option for the desktop phone to have highest priority in sequential ring then move on to desktop or mobile if they are not at their desk. Right now the desktop & Mobile app have the "Order 1" priority and nothing can be moved above it. Please give us the flexibility to fully choose our call handling & forwarding ordering.