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In the SMS/Missed Call/Fax messages please include the number that it was sent to. In the case of Company Message recipient its impossible to interpret who the message is intended for without signing into the app or Web admin center in some cases.
You can set the notification to be received via email, enter the email address/es in the Email field, separated by commas or semicolons. You can enter up to 255 characters, including the commas or semicolons.Check this link for more information: https://support.ringcentral.com/article/9740.html
It will show up the recipient of the SMS. I hope this will help you. Thank you!
A different ring tone for internal calls/transfers would be very much appreciated.