Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

"Off Hook" auto dialing

I need a way to program a phone to automatically dial a (hard coded) number when the handset is picked up. You will commonly see this in common areas. For example, I would like to have a phone that when picked up auto dials a receptionist without having to dial an extension, and this is the only number this phone can call.

  • Guest
  • Mar 30 2021
  • Under review
  • Jon Bivin commented
    3 May 08:57pm

    This feature is essential for access door phones. Push the button, the POTS type phone connects and the system dials an operator or a hunt group of people who can speak to the button-pusher and decide if they are to be let into the complex. I've also seen them in airports, used to call a certain cab company, or hotel....

  • Peter Lloyd-Jones commented
    5 Apr 11:18am

    We had this function on Aura and IPO but this is causing our ACO project to stall as this is a high profile feature in our Lobby for visotors to our CEO. Please can we have this auto dial function added please.