RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.
Ring cells in cascade before app ring Merged
I would like to see a feature added that will allow a team to be contacted directly first, then cascade to the 2nd line or begin ringing through the app.
We also highly suggest opening a case here or chat with our live agent https://support.ringcentral.com/contact-support.html.
We look forward to helping you with this feature.
Hello there!
We can have a work-around for this by using a call queue or call forwarding.
Please send us an email to community.suppport@ringcentral.com. Thank you!