Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by Guest
Created on Apr 2, 2021

Block SMS/Text messages without blocking phone calls from the same number

We are a healthcare company and provide some mental health services to our community through telehealth using RingCentral. We need to have the ability for our clients to reach their doctors and therapists via phone calls, but do not want the clients to have the ability to text our doctors and therapists. Having the ability to block text messages while still allowing phone calls from the same number would be a valuable feature to us and I would imagine other organizations as well.

1 MERGED

Blocking Text Messages

Merged
You need to provide a way to block text messages, am getting junk texts which you are trying to charge me for.
Paul Correa 11 months ago in RingCentral Phone 0 Under review
1 MERGED

The option to block SMS or MMS ONLY is currently NOT available

Merged
Hello, we think that it would be helpful if you can add this option to block SMS or MMS on admin level.
Rica Suruiz over 1 year ago in RingCentral Admin Portal 0 Under review
1 MERGED

Please add an option to block SMS and MMS

Merged
To prevent receiving unwanted texts from solicitors
Guest over 1 year ago in RingCentral Admin Portal 0 Under review