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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Apr 2, 2021

Break from rings between calls in call queue

To have a break between calls when working in a call queue. For example: You are working in a call queue and end a call. Another call comes in, but it doesn’t ring for you, it just rings for everyone else in the queue for30 seconds before ringing for you. (The exact timing could be customized) This would give users working in a call queue a brief break from calls to reset before taking a new call.