Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Call Log differentiate between READ and UNREAD calls

When there are a lot of phone calls, and for quality and training purposes you are monitoring the calls, and it is very hard to keep track of which phone call you already monitor, and where you up to.

SOLUTION will be to differentiate between read and unread calls, (like how Emails and Whatsapp work, first it's UNREAD, and after you click on it it's changed to READ).

it will be very useful for all client using the recording feature

  • Apr 6 2021
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