Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Generic Key Presses

My company would like an option to change the "#" key to where it reads out a personalized directory. Right now, the "#" and "*" key only have 3 generic menu options.

  • Guest
  • Apr 6 2021
  • Under review
  • Guest commented
    5 Apr 05:08pm


    How long will this request be under review? I submitted this request literally a year ago.


    Thank you,
    Chris Sanders
    IT Support Specialist
    2900 North Loop W, Ste 700
    Houston, TX 77092
    281-591-5276 (office)
    713-899-0497 (cell)