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Status Under review
Categories RingCentral Video
Created by Laura Timmerman
Created on Apr 6, 2021

Administrative Enforcement of RingCentral Videos settings for all users on the account

It would be helpful to be able to have RingCentral Video Templates or Profiles that users can select when scheduling meetings. Profiles could include fields being made mandatory. If RC administrators were unable to create/edit/enforce settings, then the ability to have them configured on the back end & enforce would work as well.

1 for setting up meetings that include only internal participants

2 for setting up meetings that include both internal & external

Our request is based on the below Audit Recommendation:

The following configurations on the Ring Central Application

were identified as not in line with best practice recommendations:

Best Practice Recommendation

1-Identify guest participants in the meeting/webinar currently Off, recommend turning On

2-Waiting Room, currently Off, recommend turning it On

Require password for participants joining by phone, currently Off. recommend turning On

Current configurations may increase the risk of unauthorized access to Bank-sensitive or customer information.

  • Laura Timmerman
    Apr 7, 2021

    Provide IT admins with the power to administer meeting settings across the account.