Skip to Main Content
Status Under review
Created by Guest
Created on Apr 8, 2021

Play hold music while transferring a call

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was happening, especially in louder work environments.

  • Isaac Robertson
    Jun 8, 2022
    On the mobile app, when a call is placed on hold, the "other" options to place the call on park, transfer, etc are not available. It would be very nice to hold the call while being able to still park or transfer the call