RELATED IDEAS
Time off - view only team - not entire company
Is there a way to limit a manager to only see their team’s Time Off requests?
I created a “Sales Manager” role under Admin>Roles and Permissions and then went to ACD and Restricted Access and only selected their team but they still see time off requests for Claims employees.
Attachment for the 'similar request' I forgot to add.
Here is a similar request:
"If you log in as a manager and go to call logs you can see all call logs throughout the company. We have a test account in which we have changed the role and site under settings and permissions, but you can still see all calls throughout the company and not just the division that is assigned.
We have some divisions that actually compete with one another. Is it possible to restrict the call logs to only be able to see the division they are assigned under the Role?"