Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Launch Supervisor - view only team - not entire company

Is there a way to limit a supervisor to only see their team’s when they Launch Supervisor?

Currently supervisors see everyone on Claims and Operations and it would help them if they didn’t have all the employees in the list that they weren’t responsible for.

  • Guest
  • Apr 8 2021
  • Attach files
  • Sam B commented
    2 Aug 11:53am

    Surely this is a security and potentially data protection issue as access to the supervisor application gives access to see all agents, performance metrics and listen in to their calls, even if the person with access is not a manager of the agent. The access should conform to the supervisor's role restrictions on Team and Campaign.

  • Shibi Jothy commented
    11 Jun 06:48pm

    I second this idea. A supervisor, once logged-in should be able to see reports, call logs, etc. of only the members within the group.