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We need the Company Fax/SMS Recipient to include multiple people. The issue is when moving a call queue number to an IVR menu, the recipient of fax and text goes from the call queue member list down to a single user extension only in the site IVR settings. It is a limiting factor.
Workaround for having a company fax: send the fax to a message only extension and set up shared voicemail with desired fax recipients.