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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Apr 14, 2021

"Your call is being recorded" message in different languages and selectable by user/group's needs.

When recording calls, the warning message that tells the caller the call is being recorded is currently only in English. A user group would like to be able to have the recording in Spanish and/or Spanish & English combo announcement. Would also like this to be selectable on the user/group basis and not a global selection.

1 MERGED

Customize Automatic Call Recording Audio per Call Queue

Merged
I have a Spanish Speaking queue at the credit union so any members that only speak Spanish can get connected to an employee that also speaks Spanish. I have call recording enabled for this queue but the call recording audio is in English. There is...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review
1 MERGED

Set call recording depending on which country/ language to use

Merged
Hi All, We have noticed that when we turn on call recordings, it prompt a message in English saying: all calls are being recorded etc. Is it possible to change this for non English countries, like the Netherlands and Germany? It is a bit weird as ...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review