Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Vertafore AMS360 insurance agency management software

It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record

  • Eric Lindman
  • Apr 15 2021
  • Attach files
  • Admin
    Becky Hensley commented
    22 Apr 11:21pm

    Eric, we've updated the category to an integration, as that may be more of what you're asking for here, but if you have additional details that will help us get this to the right part of the product team, please share them here.